Frequently Asked Questions(FAQ)
Are all noodles of your udon products the same?
No, our Jumbo Udon Series noodles, Bowl Udon Series noodles, Flavor Udon Series noodles are different from each other.
Jumbo Udon noodles are similar in texture to Flavor Udon noodles, while Bowl Udon noodles are bouncier and chewier.
Are all noodles of your yakisoba products the same?
No, our Premium Yakisoba Series noodles are different from those of our Signature Yakisoba Series as they’re bouncier, chewier, and thicker.
Can your udon products be kept at room temperature?
Yes, our udon noodles are shelf stable.
Do you sell any noodles-only products?
Yes! Our Noodles Only Series (coming soon), Signature Yakisoba Noodles Only, and Jumbo Udon Noodles Only don’t contain soup or sauce.
Do I have to follow the boiling time stated on the cooking directions?
Although we suggest you follow the boiling time stated, feel free to adjust the boiling time depending on your preference of how firm you want the noodles to be!
Do you sell any vegan or vegetarian products?
Yes! All our yakisoba products and our Premium Vegetarian Shoyu Ramen are vegetarian. Our Kale/Beets noodles (coming soon) are vegan.
How long can I keep products in the refrigerator after thawing?
After thawing, product must be kept in refrigerated conditions(4°C/40°F) and consumed within 3 weeks.
How Long can I keep products in the freezer?
All retail ramen, yakisoba, and gyoza/wonton wrapper products have a shelf life of 1 year when kept frozen. All udon products do not need to be frozen or refrigerated, this product is shelf stable and has a shelf life of 11 months.
Are the noodles individually packaged or does it all come in one bag?
Our ramen noodles are either individually packaged or 5 portions are packed in one bag. Our yakisoba noodles are all individually packaged.
How long will your noodles last after thawing?
After thawing, noodles must be kept in refrigerated conditions (4ᵒC/40ᵒF) and consumed within 3 weeks.
Which noodles are the least likely to get soggy?
All our noodles don’t get soggy easily, but out of all, we adjusted the ingredient ratios/flour type/water levels the most for Hiramen #8 (44196), Hiramen #14 (28873), #16 Specialty Wavy (04435), Tonkotsu #24 Straight (49578) will last the longest.
Which noodles are vegan and/or vegetarian?
Check out our Vegan noodles product page here!
Do you sell any Gluten-Free noodles?
Unfortunately, not at the moment, but we hope to create GF noodles in the future!
Do you sell the Vegetarian Shoyu Soup Base in bottles?
No, we only sell them in packets (1 box = 340 packets).
After opening, how long will soup bases last?
After opening, soup bases must be kept in refrigerated conditions (4ᵒC/40ᵒF) and consumed within 1 month.
Do you include any seafood in your soup bases?
We include seafood in Shoyu Tonkotsu Soup Base (Item #16339), but the others do not.
Do your soup bases include chicken and pork?
Chicken is used in Premium Shoyu Soup Base (42095), and Shoyu Soup Base (62906); pork is used in Shio Tonkotsu Soup Base (19620); chicken and pork are used in Shoyu Tonkotsu Soup Base (16339), and Miso Soup Base (04339).
How many servings are included per bottle?
Soup base bottles are either 1.89 liters (64 fl oz) or 2 liters (70.55 fl oz). One bottle is equivalent to approximately 60 servings.
Do your soup bases include MSG?
Yes, we include MSG in all of our soup bases.
Do you carry any spicy soup bases?
At the moment, no.
After opening, do soup bases need to be stored in the refrigerator?
Yes, soup bases must be kept refrigerated (4ᵒC/40ᵒF) after being opened.
How do I store unopened soup base bottles?
Unopened soup base bottles can be kept at room temperature for up to 9 months after production.
How do I read the production date of the soup base?
Written in Julian date code, read from left to right, it represents the last digit of the year and the day of the year (ex: the code for a product made on 01/01/2021 would be 1001).
What is the difference between the Premium Shoyu Soup Base (Item #42095) and the Shoyu Soup Base (Item #62906)?
Both have chicken broth and chicken extract as bases. Premium Shoyu Soup Base (Item #42095) has a soft, vegetable umami flavor, while Shoyu Soup Base (Item #62906) has a refreshing classic Tokyo shoyu flavor.
Are there any vegetarian soup bases?
Yes! Our Vegetarian Shoyu Soup Base Packet (1 box = 340 packets) is vegetarian.
We do not carry any vegan soup bases currently.